Triage QueueCASE-2026-0848
Single-source low-confidence match. Attached file is the published 'Mortgage Servicing Overview' brochure (sha256 matches public CDN). No PII/NPI content. Behavior matches user's prior approved exceptions.
Recommended next steps (advisory)
- Validate the unified timeline and evidence bundle against the policy citations below.
- Confirm employment / asset context (manager, working hours, departing-employee flag).
- If verdict stands, create or update the L2 ticket using the auto-drafted handoff.
- If benign, close with a reason code so the platform can learn from the disposition.
The analyst makes every decision. The platform's only outward action is creating or updating a ticket.
AI Triage (live)Local · Phi-4 14B
Click Generate to call the model. Streams in real time from the local AI Gateway. Citations like [E1] link to timeline events.
Incident Narrative (live)Local · Phi-4 14B
Click Generate to call the model. Streams in real time from the local AI Gateway. Citations like [E1] link to timeline events.
Knowledge — retrieved by RAG
embed · BGE-large-en-v1.5§3.2 Mandatory L2 escalation when a departing employee triggers any NPI-class DLP block within their final 14 working days.
Similar past cases
validated history- CASE-2026-0701Benign True PositiveMarketing brochure to personal emailsim 95%closed 2026-04-30
- CASE-2025-7741False PositiveFalse positive — public regulatory filing emailsim 74%closed 2025-08-12
AI Audit Log0 entries
No AI calls recorded for this case yet. Triage, narrative, and chat calls will appear here automatically.
SLA Timer
240m remaining
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EW
Marketing user emailed brochure to personal address
LowNewEmma Wilson · Marketing Specialist · Marketing
EMP-2210Mgr: Robert ChenLondon, UKHours: 10:00–19:00 GMT
18
Low
7d trend
Collapsed from
DLP×1Proxy×0SIEM×0
Created2026-06-08 09:40 IST
Assigneeunassigned
Correlation graph — why these are one caseThe pivots (identity, files, destinations, devices) that link every alert in this case. Click any node to drill into other cases that share it.
Open Correlation Explorer Identity File Destination DeviceNo cross-case pivots for this case
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Drill-down
Click a node in the graph to see its pivot details and any other cases it links to.Unified incident timelineAll raw alerts in this case merged in chronological order. Click an item to expand the redacted evidence.
DLP Proxy SIEM
08 Jun 2026
AI triage assist · advisoryAI-drafted summary, FP likelihood and citations. Always advisory — analyst must validate before acting.
Case summary
Forcepoint DLP flagged an outbound email to a personal address with a PDF attachment. Content inspection shows a public product brochure — no NPI, already on the public website.
False-positive likelihood
91%
RAG citations
- SOP-DLP-002 — Benign True Positive disposition — §2 brochures/marketing
Similar past cases
- CASE-2026-0701— Same user, same file — closed BTP
Analyst notes (0)Free-text observations added by analysts during triage. Visible to L2 on escalation.
No notes yet — add your first observation below.
Case audit timelineImmutable log of every action on this case — analyst, AI, and integrations. Used for compliance review.
2026-06-08 09:40 ISTingestAlert ingested
2026-06-08 09:40 ISTai-triageAdvisory: CLOSE (88%)
AI output is advisory. QRadar SIEM, Forcepoint DLP, and Forcepoint Proxy remain authoritative source systems. The AI runs on local open-weights inference inside the customer perimeter — no alert content leaves the boundary.